UTEST More than 10 Years in User ResearchBILTIR-UTEST Product Usability Unit

Academic Projects

User Requirement Analysis and Dashboard Design for Public Buses

SANTEZProject, Funded by TUBİTAK | 2006 - 2009

The main objective of the project was to establish cooperation between the Turkish Automotive Industry and Academia to establish know-how and experience that would support the automotive design efforts.

The first phase included a review of literature, collecting reference documents and standards, and developing a guiding document on automotive design. Then the TEMSA public bus was analyzed comparatively with the competing models. This study was followed by a contextual research on gathering driver and passenger requirements, as well as to explore contextual factors affecting bus usage. In the next phase, user requirements and problems regarding the driver cabin and bus dashboard were collected with a lab study. The findings of the study were synthesized together with the literature findings to define the design criteria for the driver cabin to be produced.

Following the production of the design model, it was evaluated with expert analysis using the previously defined evaluation criteria and computer supported ergonomics software. The reviews based on these analyses were used in the prototype development by the firm in the next phase. In the final stage, the driver cabin and dashboard prototype were evaluated using eye-tracking and user interviews.



Product Safety and Usability Testing

In Collaboration with TUDelft - Witlab (The Netherlands) – Loughborough University - HUSAT (United Kingdom) | 2002 - 2004

UTEST was established to give service to Turkish Industry on product safety and usability, as well as doing academic research in this field. “Product Safety and Usability Testing” Project supported by European Union gave the opportunity to UTEST staff to work with Usability Experts in The Netherlands (Delft University of Technology) and United Kingdom (Loughborough University), to develop common procedures and methods. The project lasted for eighteen months, and it supported the activities carried out by UTEST during 2003 and 2004. The project included six activities involving two workshops with international partners, collaborative usability testing in three countries, publishing the research findings, a workshop with Turkish Consumer Associations on current problems and future strategies on developing consumer awareness and a data bank on electric home appliance related accidents.